Quality — 04

Quality

Quality is our top priority. Our quality management system is certified to ISO 9001:2015 and externally audited annually.

Quality policy

The management of MIKRO-PRO d.o.o. and all employees commit to delivering flawless products to customers on time and at competitive prices.

We build long-term partnerships with our customers; continuous improvement and adaptation to market requirements are therefore our priority.

Our work is also aimed at the continuous improvement of the effectiveness of the quality management system and at meeting the requirements of internal and external interested parties.

We strive to ensure a pleasant and employee-friendly working environment, as this affects motivation, satisfaction, personal growth and team identification with the company.

Strategy

OffensiveDefensive

External Actively win new business with competitive prices and services we can deliver faster than the competition without errors.Defend our market position by developing long-term customer relationships and finding the best solutions to their problems.

Internal Acquire new knowledge to provide technical support, deliver high-quality services and competitive prices. Process improvement.Continuous improvement of the quality management system, introduction of new equipment and the latest technology, upgrading of knowledge and qualifications.

Vision

In the field of mechanical machining of metals and non-metals, in the segment of one-off and small-series production, to offer our customers the required quality, agreed price and on-time delivery — combined with technical advice that helps improve their processes.

Goals

Our long-term quality goals are:

01Remain a development-oriented supplier.
02Provide technical advice for process improvement at our customers.
03Continuously improve products and services.

Method of inspection

01 100 % visual and dimensional inspection of every part.
02 Classical metrology with calibrated calipers, micrometers and gauges.
03 Written measurement protocol on request.

Certificate

ISO 9001:2015

SI013214 · issued 12. 1. 2026 · valid until 12. 1. 2029

Scope: CNC turning, CNC milling

Bureau Veritas Certification Holding SAS – Italy Branch · Accredia (02138)

Our quality management system is externally verified to ISO 9001:2015 and regularly audited by an independent certification body.

Download certificate (PDF)